Before you book an appointment, take a look through our Shopify site to see what pieces we currently have available in your size. We post every gown as soon as it comes in and you won't see anything different in-store, so you should only book an appointment once you find some gowns you are interested in trying on! You will need to keep track of the gown numbers to input these when you book your appointment.

Since our gowns are not samples, we also ask that you wait until you are ready to commit to a dress if you find the right one. This helps us reduce unecessary wear and tear from gowns being tried on "just for fun".

For veil and accessories appointments, we recommend waiting until after you have purchased your gown to book. These items need to be matched to your dress so it is difficult to pick anything without knowing what you will be wearing! If you find a gown during your gown appointment you can do veils and accessories at the same time (time allowing)!

Using our online appointment system called Appointy. Appointy will show you all the appointment spots we have available.

Click here!

In person appointments are free of charge. 

However, if you don't find a dress you love, please consider a $20 suggested donation for the amazing experience you will have!

Updated July 2022: With rising COVID numbers, our staff will continue to wear KN95 masks around clients. Brides and their parties are encouraged to arrive masked. You will be asked to sanitize your hands upon entry. All clients and staff will be asked to maintain a 2m distance whenever possible and there will be appropriate room for distancing in fitting rooms. We have also accounted for sanitizing time between appointments to ensure a clean environment.

We are happy to welcome the bride plus two guests with no exceptions. Additional guests are welcome to join via video call!

If you have any questions or concerns about COVID safety feel free to contact us directly!

You will be asked to preselect 5-6 dresses to try on before booking your appointment. Your stylist will meet you with your dresses all ready at your appointment time and will help you change in and out of the gowns! You will be able to take photos, discuss styling and alterations, and get advice from your stylist to help find the perfect dress for you.

You will only be able to try on a maximum of 6 dresses regardless of time so be thoughtful about which ones you are really serious about trying on. Only gowns within your size range will be available for you to try on.

If you are here for a gown appointment, you will also be able to look at veils and accessories at the same time without a separate appointment (time allowing).

*Please note that if we have not received a list of preselected dresses 24 hours before your appointment time, we'll remind you - but if we get no response we'll cancel your spot*

Because sizing scales vary so much, we have standardized our sizing by waist measurement. This measurement is not equivalent to jean sizes. We personally measure each dress when it comes into the shop and we also estimate the amount that the dress can be sized up or down in alterations based on advice from the seamstresses that we work with. In the description of each dress listing you will see a range of measurements that the dress will be alterable for. If your current waist measurement is not within this range, you will not be able to try the dress on. Selecting the "Shop by Size" collection in the menu that matches your waist measurement will show you all the dresses in the store for you!

We only take the waist measurement because it can be difficult to take an accurate measure for the hip/bust, and generally these areas are easier to alter as long as the waist fits you. That being said, if you know yourself to be exceptionally "hippy" or "busty" you may need to size up a few inches in the waist to accommodate, and have the waist altered down. 

If you have any questions about sizing please reach out! We are happy to help you out to make sure you are looking at dresses that will fit you.

The short answer is YES!

We suggest looking at our catalog before you even book your appointment so that you know if we have items you are interested in trying on. Our entire inventory is online, so you won't find any secret hidden dresses by coming in anyways!

You will need to email us your list of 5-6 dresses at least 24 hours ahead of time, or put them in your appointment notes when booking. We will have them all ready for your arrival in order to maximize appointment time! Note that you will not be able to shop our racks in person.

*Note that if we have not received a list of dresses 24 hours before your appointment time, staff will reach out to discuss rescheduling*

Because our stock is always changing, we do recommend selecting your gowns within the week before your appointment. You're also welcome to email us changes in your choices since we add to our catalogue daily.

You'll still be limited to a max of 6. After that point, you're just saturated and you can always come back.

You MUST measure you waist with a measuring tape! This is NOT your jeans size.

We'll be checking when you come in, and you'll only be allowed to try dresses within your range (2" too big to 1" too small)

We're also happy to make suggestions - just ask.

We are constantly updating this online inventory in real time. Nothing is hidden, honestly!

We suggest wearing a supportive bra, and ask that you wear a pair of thin tights/pantyhose, shapewear or leggings to make dressing easier! The hosiery make getting in and out of dresses much easier (and also help keep things clean)! If you do not have hosiery to bring, you may be asked to purchase some from us :)

Keep in mind that your stylist and your guests will be in the fitting room with you at all times while you change.

We also ask that the bride does not wear any makeup, and remove jewelry that can catch.

You and your guests will be asked to switch into non-slip indoor shoes upon arrival. You are welcome to bring your own or borrow our sanitized Crocs.

*Heels are not allowed to be tried on with the dresses so if you are bringing your own shoes, please ensure that they are flat*

We are able to welcome the bride plus two guests in the changeroom at a time. We can fit a max of 2 extra people in the waiting area who can switch out with them.

You are also welcome to invite extra guests to join via video call and can use our free wifi to link them in. 

Each gown appointment will run for one hour. This should be more than enough time to try on each dress and chat with your stylist. Veil appointments are 30 minutes long, and accessory appointments are 15 minutes.

We can hold a dress only until the end of our next business day for a $20 fee. If you come back for the dress you can put that money towards your purchase!

Keep an eye on our new arrivals as stock changes frequently. Our Instagram also features some of those pieces.

At The Brides Project our dresses are not samples, we only have one of each, so we try to reduce wear and tear as the gown you try on is the same one you would be purchasing. There is no pressure to buy, but please don't come in just to try stuff on for fun... wait until you are ready to commit to the dress if you find one you love! We also ask that you stick to items within your budget for this same reason - often the more expensive gowns are more delicate and can only be tried on a few times before they get damaged.

Well... yes and no.... If you are nearby enough to make it into the shop we always prefer to have you come in and try the dress on before purchase.

f you are outside of the GTA and interested in having a gown shipped to you, feel free to send us an email and we can discuss options!

*Note we will only ship within Canada*

Yes! We also have separate accessories and veil appointments, in addition to appts to personally drop off a donation or meet with Helen to officiate your wedding..